Q.
What kind of books do you carry? A. We focus on fun, exciting, and educational books for children. Our
catalog is made up of products we love as well as those recommended to us by
others.
Q. How long
will it take for my order to arrive? A. Depending on the shipping
option you select, your order should arrive within 2-10 days. See our shipping
options for more information. Your credit card will not
be charged until your item is ready to ship.
Q. Do you stock
videos or DVDs? A. Yes, we offer a wide selection of German language DVDs, but due to the differences in the US and European DVD
formats, a multi-region DVD player is required.
Q. Is my personal
information protected? A. Your privacy is important to us. We never sell or rent our customer
database to outside entities. Please see our privacy
policy for more information.
Q. Is placing
a credit card order online secure?
A. Your credit card is protected in the following ways when you place an order
online:
Encryption. When you checkout, your information is encrypted using a technology
called SSL.
We do not store your credit card information. Once you place an order, your
credit card number is deleted from our system.
Most credit and debit cards limit your liability for unauthorized purchases.
Please see your credit card company or bank for details.
Q. How can I contact
Alphabet Garten? A. Please see our contact information page. Our mailing address is 365 Stonehenge
Drive, Phillipsburg, NJ 08865
Q. Do you offer discounts
to groups? A. Yes. Alphabet Garten offers discounts on group sales for schools,
libraries, and other organizations. Please contact
us for more information.
